Frequently Asks Questions

How to buy a product?

Select the product you wish to purchase and click Add to Cart. Proceed to the cart, review your items, and click Checkout. Complete the payment process, after which the shipping address and contact details page will open. Please fill in all required information to place your order. 

We aim to deliver orders within 7–10 days across India. 

We accept online payments via GPay, PhonePe, debit cards, and credit cards. Cash on Delivery (COD) is available within India. For international orders, please place the order and fill in your contact details. Our team will contact you via WhatsApp to collect the actual shipping charges. 

We offer an exchange facility within 7 days of delivery. An opening video is mandatory for all exchange requests. 

We provide an exchange facility within 7 days of delivery. An opening video is mandatory to process the request. 

If my online payment is stuck?

In case of a failed or pending transaction, the amount will be refunded to the original payment source within 10 days. 

Yes, exchanges are allowed within 7 days of delivery. An opening video is mandatory.

Only exchanges are permitted within 7 days of delivery. An opening video is mandatory. Refunds are not allowed. 

COD is available within India. For international orders, the product cost and actual shipping charges must be paid in advance.